Privacy Policy

PRIVACY POLICY

Flights & Travels Ltd respects your privacy and is committed to protecting your personal information. Under this Privacy Policy, all the information given to us is protected and we safeguard your personal data when you visit our website or contact us through a telephone. Appropriate standards are followed by us to ensure the maximum protection of your privacy. Our topmost priority and responsibility are to earn and maintain customers’ trust. We are aware of your legal right to the privacy of personal information and we have taken the best measures to protect your information.

TECHNICAL DATA

We may collect the technical data of your computer when you visit our website for the first time. This information might include your system IP address, web browser software, referring website and/or screen resolution. This computer information does not include any of your personal data. This information will only be used to ensure that our users receive the best possible experience when they visit our website.

EMAIL ALERTS

Email addresses are collected via our website and third party marketing lists and promotions for a number of reasons. Users can sign up to receive our newsletter through the website. After signing up, we will send a confirmation email to ensure the address is correct. We use your email address to send you an important notification about your account and/or any offers which we think might be of interest to you. Please be very sure that we will not trade, share, rent or sell your email address to anyone else. You can unsubscribe from our newsletters whenever you wish to.

The contact data of the customers, like the email address, may be used for promotional purposes, unless the user ‘opts-out’ for the same.

INFORMATION REQUESTED BY US

Customers don’t need to share any information for just visiting FlightsTravel.co.uk, though we do collect information regarding IP address for analysis purposes, and the individual user remains unidentified. While you are using our website, we might obtain some of your personal details. Of course, we will ask you first whether you would like to share such details. Some of the services used on our website may be unavailable in case you decide not to reveal the information that has been requested.

We might ask our customers to share their personal details under the following conditions:

When a user registers to receive notification emails about our flight's offers
When user books a flight or holidays
When a user contacts the customer service

PERSONAL DATA REQUIRED FOR BOOKING

We capture personal information about you (name, address, date of birth, gender, telephone number and email address) when you make a booking with us or on one of our affiliated sites. This personal information will be stored on our own servers to help us handle your booking. We may share this information with our suppliers or airlines in order to book flights or other services. The data that we collected from you may be transferred to and stored at, a destination outside the European Economic Area ("EEA"). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. It should be noted that this information may also be passed onto certain government organizations as required by law. We may use your information to improve your browsing experience and to keep the website secure and prevent fraud.

Your personal data which is sent over the internet is highly secured and protected by a secure socket layer (SSL) technology. This data will be stored on secure fileservers which are protected from the internet by industry-standard firewalls in the DMZ zone. We can be contacted during the working hours should you have any query regarding what customer's details we hold.

We do collect payment details including credit/debit card details from you as part of the booking process. This data is used to make the payment for the services and is then removed from our servers. In some cases, we might contact you to confirm these details on the phone. We will never ask for your payment details to be sent to us over the email as this not a secure method of transport.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can simply unsubscribe from the newsletter from our website. We might retain in databases some personal information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of use and comply with legal requirements as permitted by law.

CONTACT

The website FlightsTravel.co.uk is owned and administered by Flights and Travels Ltd. Please note there may be links on this website to third parties at which point you must make yourself aware of their own privacy and security policies.

CHILDREN

FlightsTravel.co.uk is not advised for, or carefully targeted at, children with 12 years of age or younger. No-one beneath age 12 is allowed to provide any personal information or submit data or become and our member. This is not our policy to carefully collect or maintain information about anyone beneath the age of 12. Minors of the ages between 12 and 17 must get the permission of their parent(s) or guardian(s) before making any purchases on our website.

TIME TO RESPOND

We endeavour to respond to all the legitimate requests within one month of the time from where the request has been initiated. However, it may take longer than a month if your request is complex or you have made multiple requests. In such a case, we will keep you updated.

CONTACT US

Flights and Travels Ltd welcomes you for any comment or suggestion about our privacy policy or any other aspect of our services. You may send an enquiry via contact us page for any other information related to our policies. Alternatively, you can also call us on our below-mentioned number for any further information.

Legal entity:	Flights and Travels Ltd
Email address:	info@flightsTravel.co.uk
Postal address:	71-75, Shelton Street, Covent Garden, London, U.K. WC2H 9JQ
Contact number:	07557646504